Dear I.T. Department,

According to the survey, Macs were cheaper to troubleshoot and required fewer help desk calls; system configuration, user training, and servers/networks/printing were all cheaper for a Mac environment than a PC environment. Software licensing fees turned out to be nearly identical for both platforms.

Macs cost less to manage than PCs.

The chances of our Windows loving I.T. department switching to Macs are somewhere between slim & none. We have dusty old Intel P4 desktops running everything via Citrix. It’s actually as bad as it sounds (as all software is run server side), but it’s not great either.