According to the survey, Macs were cheaper to troubleshoot and required fewer help desk calls; system configuration, user training, and servers/networks/printing were all cheaper for a Mac environment than a PC environment. Software licensing fees turned out to be nearly identical for both platforms.
The chances of our Windows loving I.T. department switching to Macs are somewhere between slim & none. We have dusty old Intel P4 desktops running everything via Citrix. It’s actually as bad as it sounds (as all software is run server side), but it’s not great either.